EliseAI

EliseAI colleagues gathered around a laptop

Workplace

Built around working together

EliseAI describes an in-person culture, with offices listed in New York, San Francisco, Toronto, Boston, Chicago, and Austin. Check individual roles for their location requirements.

Getting started

A real task on the first day

Engineer Ellen Chen describes receiving a Move-In checklist task during onboarding, then taking it through the user flow, implementation, testing, and a pull request that evening. Her account presents a demanding pace and immediate ownership.

Two colleagues looking closely at a computer screen in the EliseAI office

Engineering

The evaluation matters more than the demo

Zac Gottschall recounts a lease-audit agent whose polished first output hid OCR and reasoning failures. The team used an evaluation set to expose the gaps and spent weeks fixing them before trusting the system on new data.

Domain knowledge

A fridge needs two people. The software should know.

Engineering work means learning the details of property operations: moving an appliance can require two technicians, and repairing a wall can take several visits. The team’s hiring essay stresses talking to customers and reading the real documents.

System design

Build for models that keep improving

For lease-audit ingestion, the team built a sandboxed agent that extracts information and writes parsing scripts for the files it encounters. Gottschall contrasts this with maintaining a separate hand-built parser for every document format.

Feedback

Real-time feedback, focused on the work

“Give feedback in real time — don’t wait for a 1:1. Focus on what happened, not who’s at fault.”

Minna Song
Co-founder & CEO

Product and engineering

Design for the person doing the work

In a recruiting post, product team member Shruti Goli points to two expectations: comfort with messy real-world operations and designing for both technical and non-technical users.

Three EliseAI colleagues talking outside with drinks and a laptop

Working relationships

Context travels over lunch and coffee

In Chen’s onboarding account, lunch connects engineering, operations, go-to-market, and product. Colleagues also organize a coffee chat to explain team norms and work patterns beyond the onboarding documents.

Product Solutions

Own a domain in the product

Francesca Loftus describes Product Solutions as work spanning customer discovery, workflow design, rollout, and adoption. Team members own how a part of the product performs in practice, rather than only moving requests through a queue.

An EliseAI colleague working at a desk with headphones

Product Solutions

Build the tools that help everyone else

The Product Solutions team builds troubleshooting automation, dashboards, and internal playbooks. Its technical work connects what customers experience with what engineering needs to understand and improve.

Engineering leadership

Leaders keep building

“I spend 90% of my week building. That's what happens when your founders are software engineers — they get it.”

Ryan St. Pierre
VP of Engineering

Tools

Choose the models and tools for the job

The careers page offers unlimited access to models and tools, with employees choosing what to use.

Benefits

Support for life around the work

The company lists fully paid parental leave, unlimited PTO, medical, dental and vision coverage, in-office meals, and fitness and home-services stipends.

Overview

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Product story

Funding rounds

Team

Building for the real world