About the role
Posted
You will manage the enrollment process for Claims, ERA, and Eligibility transactions, working directly with clients, payers, and clearinghouses across the full enrollment lifecycle.
What you'll do
Manage Claims, ERA, and Eligibility enrollments from submission through approval
Give clients step-by-step guidance on required forms and setup
Serve as the primary contact for enrollment-related client questions
Coordinate between clients, payers, and clearinghouses to resolve issues and delays
Monitor enrollment statuses and keep documentation current across systems
Chase down pending or rejected enrollments and escalate when needed
Educate clients on payer requirements and timelines
Track evolving payer and clearinghouse requirements
Deliver proactive enrollment updates to stakeholders
Improve how we manage enrollments as we scale
What we're looking for
Proven experience with Claims, ERA, and Eligibility enrollments through healthcare clearinghouses
Familiarity with Availity
Strong communication skills for turning complex payer requirements into clear client guidance
Exceptional organization across many concurrent requests
A proactive, problem-solving, ownership mentality
Comfort collaborating across clients, payers, clearinghouses, and internal teams
Meticulous attention to detail
Adaptability as requirements change
2+ years in healthcare revenue cycle, medical billing, or EDI enrollment preferred