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Rappi

a16z portfolio company

Restaurants Key Account Manager

Location
México - Monterrey

About the role

Posted Sep 17, 2026

Are you ready to build the future of Latin America? 🚀

At Rappi, we build the SuperApp that changes the lives of millions of people every day. We are a team driven by speed, execution, and real results.

This is where things happen. If you are excited by solving real-scale problems, learning at record speed, and seeing the impact of your ideas in a matter of days, this is your place.

Can you build the largest commercial ecosystem in LatAm? 🌎

The challenge

We are looking for exceptional commercial talent with an entrepreneurial mindset to accelerate the growth of the Restaurants line in Mexico. This is not a traditional Account Management role but a high-impact and autonomous position designed as a launching platform toward regional leadership roles in the short and medium term.

Your challenges

  • Manage and develop long-term strategic relationships with a portfolio of top restaurants in Mexico.
  • Diagnose the performance of your accounts (sales, campaigns, menu, Ads, operation) and translate the information into action plans.
  • Design and implement growth initiatives (promotions, visibility, catalog optimization, and operational efficiencies).
  • Define business hypotheses, measure results, iterate processes, and scale successful strategies.
  • Collaborate with internal areas to unblock operational or commercial obstacles and accelerate the delivery of results.

You will be a great fit

  • Must-haves
  • Previous experience of 1 to 2 years in roles of Account Management, Growth B2B, Partnerships, or Business Development.
  • Proven track record in negotiation, stakeholder management, and achieving commercial goals.
  • Highly analytical profile with a focus on problem-solving through data.
  • Nice-to-haves
  • Previous experience in high-growth industries: marketplaces, e-commerce, delivery, SaaS, fintech, or FMCG.
  • Previous experience entrepreneurship (startups, own projects) or leading projects from zero to one.
  • Basic knowledge of SQL or Business Intelligence tools.

Tech profile

What you need to master

  • Data analysis: Reading business metrics (sales, conversion, retention, efficiency) and interpreting patterns to structure strategic decisions.
  • B2B commercial management: Retention strategies, account penetration, upsell/cross-sell, and portfolio development.
  • Complex negotiation: Ability to structure, close, and execute high-value commercial agreements with demanding stakeholders.
  • Analytical tools: Advanced proficiency in Excel/Google Sheets. (Basic SQL and BI tools are a plus).

What makes you different

  • Ownership and builder mindset: Initiative, autonomy, and ability to build processes or solutions from scratch.
  • Structured thinking and communication: Ability to convey complex ideas clearly and influence high-level audiences.
  • Resilience and adaptation: Comfort working in ambiguous environments and under aggressive goals.
  • Leadership and collaboration: Ability to coordinate cross-functional teams (Marketing, Ops, Product, Finance) and sustain difficult conversations.

We believe our talent deserves the best tools to make an impact with purpose.

Mexico 🇲🇽

🌸 Boost Your Impact

  • Medical insurance
  • Life insurance
  • Optical discounts and benefits
  • Mental health and wellness app
  • Maternity and paternity benefit
  • Digital health platform (psychology and nutrition)
  • Tax filing support
  • Physical and mental wellness platform (gyms and apps)

📚 Continuous Learning

  • Online learning platform
  • Language learning
  • Academic partnerships with educational institutions
  • Certifications in tech and digital marketing

🚴 Rappi Rhythm

  • Premium access to the Rappi app
  • Day off in your birthday month
  • Recharge days after major projects

At Rappi, diversity makes us stronger

We believe diverse and inclusive teams build the best products, and we actively seek people of all genders, ages, backgrounds, religions, and sexual orientations. If you want to build the future of Latin America, your place is here.

Will you join the team? At Rappi, the limit is the one you set for yourself. If you are excited about learning in motion and building solutions that scale to millions, we want to meet you.

Explore what’s next at Rappi.

Apply for this role

At a glance

Location
México - Monterrey
Team
Sales
Apply for this role

You’ll be taken to Rappi to apply.

The company

Rappi

Rappi

Rappi is a marketplace for restaurants and supermarkets. Delivering with impressive logistics in under 15 minutes, in emerging markets.

Series F1,000–5,000 employeesConsumer
More roles at Rappi

Explore what’s next at Rappi.

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