Technical Operations Assistant

How you'll contribute

Maintain and manage operational data

Download, clean, and consolidate data from multiple systems or platforms.
Validate and cross-check reports to ensure accuracy before sharing with internal stakeholders or clients.
Maintain up-to-date records and ensure consistent data flow across teams.
Support reporting and analysis

Run and update recurring reports (daily, weekly, or monthly) using Excel or Google Sheets.
Check that all information in the reports is complete, consistent, and free of errors before distribution.
Compare results across different data sources to confirm accuracy and identify discrepancies.
Summarize key findings or variations to support decision-making within the team.
Enhance operational efficiency

Identify discrepancies or bottlenecks in information flow and suggest improvements.
Follow established procedures to maintain data quality and compliance with internal standards.
Document and standardize operational processes for better traceability and handovers.
Collaborate across teams

Coordinate with different teams to share updated reports and ensure everyone has the correct information on time.
Follow up on data or report requests from other areas and provide the necessary files or summaries.
Communicate clearly about the status of tasks, delays, or issues that may affect operations.
Support team members in keeping documentation and shared folders organized and up to date.
What we're looking for

Technical proficiency

Strong command of Excel (formulas, filters, pivot tables, charts, data validation).
Familiarity with Google Sheets or other basic data tools.
Attention to detail and accuracy when working with large volumes of information.
Operational mindset

0-1 years of experience in an operational, administrative, or data support role.
Comfortable following structured workflows and meeting tight deadlines.
Ability to organize multiple ongoing tasks and maintain clear documentation.
Analytical & data-oriented

Capable of performing simple analyses and interpreting results clearly.
Interest in learning about data management, reporting, and process optimization.
Collaboration & communication

Clear and organized communicator, able to summarize findings and updates effectively.
Team player with a proactive, solution-oriented attitude.
Adaptability & growth

Eager to learn new tools and take ownership of assigned responsibilities.
Comfortable working in a fast-paced, dynamic environment with evolving priorities.